Using Resemble.ai, DoNotPay was able to replicate Joshua Browder’s voice and utilize GPT-J (open source) for polite live responses with the agent. Additionally, they used GPT-3.5 (OpenAI ChatGPT)/DoNotPay AI models for the script in order to automate endless legal negotiations such as trying to get a refund from Southwest Airlines or other companies. This can save people so much time and hassle!