Chatdesk

To ensure that our insights are relevant to The Black Tux, we use GPT-3 to understand the context of each message and tag it as either “positive” or “negative.” Finally, we compile a summary of all messages tagged as “positive” or “negative” so our customer can quickly view common themes in their feedback. This helps them make decisions about how they should improve their sizing options for customers. Chatdesk Trends uses the GPT-3 model to help companies better understand their customers by highlighting or summarizing insights from customer feedback with natural language processing (NLP) and deep learning algorithms. We index all customer messages in a semantic search engine based on keywords related to user experience topics like sizing, shipping times, product quality etc., then apply AI models such as GPT-3 which tags them according to sentiment – positive/ negative – so you can get an instant understanding of what your customers are saying about your products and services at scale. With Chatdesk Trends you’ll be able to quickly identify areas where improvements need to be made and reduce time spent manually analyzing large amounts of data by hand!